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Asus ROG Ally SD Card Issues: Troubleshooting and Solutions
Asus ROG Ally is a popular gaming handheld that offers immersive gaming experiences on the go. However, some users have encountered issues with the SD card functionality on their devices. In this article, we will explore the common problems related to SD card usage on Asus ROG Ally and provide troubleshooting steps to resolve them.
The Overheating Dilemma
One of the primary concerns reported by users is the overheating of the device, which leads to SD card malfunctions. This issue often occurs when users are gaming in Turbo mode while plugged into a power outlet. The placement of the SD card slot near the external heat vent exacerbates the problem.
Adjusting Fan Performance
To address this overheating issue, Asus has released a new update for the ROG Ally. The update includes adjustments to the fan curve to reduce heat stress on the SD card slot. In Turbo mode while plugged in, the fan curve has been adjusted from 30dBA to 35dBA. When gaming in Turbo mode on battery power, the fan curve has been increased from 25dBA to 30dBA.
Temporary Solution: Removing the SD Card
While Asus investigates this issue further, it is advisable to temporarily remove the SD card from the device while gaming in Turbo mode. This precautionary measure can prevent any potential damage or data loss until a permanent solution is implemented.
SD Card Reader Failures
Another reported issue is related to SD card reader failures. Users have experienced difficulties in reading and writing data from their SD cards on the ROG Ally.
Specific Card Malfunctions
Some users have noted that certain SD card models, such as the 512GB Sandisk Extreme V30 U3 A2, have stopped working on their devices. Despite being functional on other devices, the ROG Ally fails to recognize and write data to these specific cards.
Formatting and Testing
If you encounter SD card reader failures, you can try formatting the card on a computer and using disk management tools to rebuild the partition. However, if the issue persists, it is recommended to contact Asus customer support for further assistance.
Investigating Joystick Deadzones
The Asus ROG Ally also faces reports of joystick deadzones. Some users have noticed limited joystick functionality while playing games on their devices.
Multiple Variables at Play
The joystick deadzone issue is complex and influenced by several factors, including the game being played, the launcher and its controller layer, and the Armoury Crate SE software. Asus is actively investigating this concern and working to address it comprehensively.
Stay Tuned for Updates
Asus encourages users to stay tuned for future updates regarding joystick deadzones. As they continue testing and gathering data, they aim to provide a precise solution to ensure optimal joystick performance on the ROG Ally.
Asus ROG Ally users may encounter SD card issues, including overheating, reader failures, and joystick deadzones. While Asus is actively investigating and working on solutions, it is recommended to follow the provided troubleshooting steps and stay updated with the latest software updates.
1. Can I continue using my SD card on the Asus ROG Ally while the issue is being investigated?
It is advisable to temporarily remove the SD card while gaming in Turbo mode to prevent any potential damage or data loss until a permanent solution is implemented.
2. What should I do if my SD card is not being recognized on the ROG Ally?
If your SD card is not being recognized, try formatting the card on a computer and using disk management tools to rebuild the partition. If the issue persists, contact Asus customer support for further assistance.
3. How long will it take for Asus to resolve the joystick deadzone issue?
Asus is actively investigating the joystick deadzone issue and working towards a comprehensive solution. Stay tuned for future updates and announcements from Asus regarding this concern.
4. Are there any recommended SD card brands or models for optimal compatibility with the Asus ROG Ally?
While compatibility can vary, users have reported successful usage of SD cards from brands like Samsung, Kingston, and SanDisk. It is always advisable to check the device’s specifications or consult customer support for recommended SD card options.
5. How can I stay updated with the latest software updates and announcements from Asus?
You can visit Asus’ official website or their support page to stay updated with the latest software updates, announcements, and troubleshooting guides for the Asus ROG Ally.